Privacy Policy

Information We Collect

Personal Information

Full name
Email address
Phone number
Company name and position
Billing address
Payment information (processed securely through third-party processors)

Automatically Collected Information

IP address
Browser type and version
Device information
Pages visited and time spent
Referring URLs
Geographic location (country/city level)
Cookies and similar tracking technologies

Business Information

Business requirements and goals
Marketing preferences
Communication history
Project details and deliverables
Website analytics data (for client websites)

How We Use Your Information

Service Delivery

Provide digital marketing services
Execute marketing campaigns
Create and manage social media content
Develop and optimize websites
Generate performance reports and analytics
Communicate project updates

Business Operations

Process payments and invoices
Respond to inquiries and support requests
Send service updates and notifications
Improve our services and user experience
Conduct market research

Marketing (with consent)

Send newsletters and promotional materials
Share industry insights and tips
Announce new services or offers

Legal Basis for Processing (if targeting EU clients)

Contractual necessity
Legitimate business interests
Legal compliance
Consent (for marketing communications)

Data Sharing and Disclosure

Third-Party Services We Use

Payment Processors: [e.g., Stripe, PayPal, JazzCash, Easypaisa]
Email Marketing: [e.g., Mailchimp, SendGrid]
Analytics: Google Analytics, Facebook Pixel, etc.
Cloud Storage: [e.g., Google Drive, Dropbox]
Social Media Platforms: Facebook, Instagram, LinkedIn, Twitter, etc.
CRM Tools: [e.g., HubSpot, Salesforce]
Project Management: [e.g., Trello, Asana, Monday.com]

When We Share Information

With client consent for campaign execution
To comply with legal obligations
To protect our rights and prevent fraud
With service providers under confidentiality agreements
In business transfers (mergers/acquisitions)

Data Retention

Client data: Duration of contract + 7 years (for tax purposes)
Marketing data: Until consent is withdrawn
Website analytics: 26 months (Google Analytics default)
Financial records: 7 years (Pakistan tax law requirement)

Data Security Measures

SSL/TLS encryption for data transmission
Secure password policies
Regular security audits
Access controls and authentication
Encrypted data storage
Regular backups
Employee confidentiality agreements
Firewall and antivirus protection

User Rights

Your Rights Include

Access: Request copies of your personal data
Rectification: Correct inaccurate information
Erasure: Request deletion of your data
Restriction: Limit how we use your data
Portability: Receive your data in a transferable format
Objection: Object to certain processing activities
Withdraw Consent: Opt-out of marketing communications

How to Exercise Rights

Clear identification
Specific request details
Proof of identity (for security)
Response time: Within 30 days

Cookies Policy

Types of Cookies Used

Essential Cookies: Website functionality
Analytics Cookies: Usage statistics and performance
Marketing Cookies: Ad targeting and retargeting
Preference Cookies: Remember user settings

Cookie Management

Users can control cookies through browser settings or our cookie consent banner.

International Data Transfers

If transferring data outside Pakistan, we ensure:

Adequate protection measures
Standard contractual clauses
Compliance with local regulations

Children's Privacy

We do not knowingly collect information from individuals under 18 years of age. Services are intended for businesses and adults only.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

Changes to Privacy Policy

We may update this policy periodically
Material changes will be notified via email or website notice
Last updated date will be displayed
Continued use constitutes acceptance

Compliance

Pakistan Electronic Transactions Ordinance 2002
Pakistan Prevention of Electronic Crimes Act 2016
GDPR (if serving EU clients)
CCPA (if serving California residents)

Contact Information for Privacy Concerns

Data Protection Officer/Privacy Contact:

Email: digitalhallateam@gmail.com
Phone: +92 319 222 1017
Address: 4th floor, 1117 F, Lake City Meadows, Lahore, Pakistan
Response time: 48 hours for inquiries

Specific Service Data Usage

Social Media Marketing

Access to client social media accounts (with permission)
Analytics and engagement data
Audience demographic information

SEO Services

Website access credentials
Google Analytics and Search Console data
Keyword and ranking information

Paid Advertising

Ad account access
Campaign performance data
Audience targeting information

Web Development

Hosting credentials
Domain access
Website user data

Client Confidentiality

All client data treated as confidential
Non-disclosure agreements available
Separate data storage per client
No sharing of proprietary strategies

Complaint Procedure

If unsatisfied with our response:

Contact our Data Protection Officer
File complaint with local authority
Seek legal redress if necessary

Notes for Implementation

Replace all [bracketed] information with actual details
Consult with a Pakistani lawyer for legal compliance
Have the policy reviewed before publishing
Make it easily accessible on your website footer
Update annually or when practices change
Consider translation to Urdu if serving local clients
Obtain explicit consent for marketing communications
Document all data processing activities

Google Sites

Report abuse

Company Information